Careserv Asia

Carserv Asia operates as a 24/7 comprehensive service, offering a wide range of services designed to facilitate easy access to our network of specialists and information for both our patients and corporate partners. Our dedicated team of administrative specialists acts as the central point of contact, managing all inquiries from Singaporean and international patients and partners. They oversee the entire patient journey from pre-arrival arrangements to post-discharge follow-ups, coordinating appointments and medical care. We are committed to ensuring a seamless experience throughout our patients' stay, providing assistance that includes but is not limited to:

• Arranging accommodation and ground transportation
• Facilitating communication with the care team, including doctors
• Coordinating direct admissions
• Handling queries related to health screenings and medical appointments
• Providing cost estimates and billing information
• Assisting with flight reservations
• Offering language interpretation services
• Collaborating with corporate partners on patient appointments, booking, letters of guarantee, and billing inquiries
• Managing medical inquiries and appointment bookings for GP Partners
• Organizing overseas medical evacuation, including emergency situations, and coordinating ambulance arrangements, especially for returning Singaporeans
• Arranging outpatient medical appointments